Tuesday, 13 April 2010
Business key is focus on what customers want
With so many different tasks to concentrate on as I'm sure you agree it can be difficult to focus on keeping business simple. Business is about your relationship to your customers and giving them what they want and when they want it. Some customers just want the product and will wait for it. Other customers need your product asap and delivery on time is key. In manufacturing for instance delivery is often key. In sales training results are what counts. In retail having the item in stock at that moment the customer enters your shop is key to success. So keep it simple and find out what is top priority for your customers and make sure you deliver on it.
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